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FoxFire!Monday, January 25, 2010The More Basic Benefits I just ran across some research from Rutgers that reminded me of Maslow's Hierarchy of Needs behavioral theory. (Yeah, this is heavy thinking for a Monday night, but there's no football on TV.)
Data collected over the past couple decades shows that environmental concern trends higher in periods of general economic strength. When there is job growth and a sense of economic security, people feel free to worry about things that less directly impact their daily lives. The hierarchy of needs holds, for example, that people aren't too worried about their self-actualization when they're fighting to merely feed themselves for the day. "Higher" goals and ambitions don't kick in until the more basic needs are met. When times are good, they have the energy and mental latitude to care about things higher up the pyramid like environmental consciousness. The application for today, where the recent past has been a tailspin and the near future is uncertain at best, is to focus your messaging on your buyer's more basic needs and problems. Yes, if you're "green" or you offer some other self-actualizing benefit, that should come across -- but only after you've shown how you help them in ways that are a little closer to home. Labels: advertising, marketing, messaging, research, strategy
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